Convenience Stores / Gas Stations

"The installers were very professional and the materials fit right. It went much more quickly than I thought it would."

A Marathon Oil dealer in an Indianapolis neighborhood that experienced a string of summer robberies knew it was time to play defense when the station was held up twice. While there were no injuries, the cash drawer was cleaned out both times. He called his corporate office and they called TSS. Company representatives took initial measurements at the dealer, then submitted an installation design to Marathon, who approved the design and issued a purchase order. TSS had all materials -- new counter top, two horizontal acrylic sliders, ballistic entry door, under-counter ballistic fiberglass on-site in less than two weeks. Installation began at 8 PM and was completed at 2:30 AM, significantly reducing downtime for the dealer.

"I thought it would take a long time," said the dealer. "The installation team was very professional, the materials were cut to fit right, and it went very fast. They did a great job."

"TSS installed a bullet-resistant sales front and cashier's cage in one of our three locations, and we're going to ask them to do the other two as well. We discovered TSS at a trade show and we called them for a price estimate. One of their sales reps came down and talked with us, took some measurements, and made some suggestions for the overall appearance. We gave them the OK when we saw the price - in less than two weeks they had all the materials on-site, everything they needed to install a bullet-resistant 17' X 5' base cabinet, sales counter and cashier's cage. They did some custom work as well, including a slotted sales wall with Lexan® to protect our tobacco and HBA products from theft, even if the store is broken into. It took their two-man crew one day to do the entire install - every piece was pre-routed and drilled. We're very impressed with what Total Security Solutions did for us. Comparing their work with what a competitor did, well, it's like night and day."

- Jeff Witham
Witham Oil
Hammond, Indiana

"I just had bullet-resistant protection added by your company. I am very impressed by your company's professionalism and know-how about your business. The job was very well done. I do not hesistate to recommend your services for bullet-resistant barriers...very well satisfied. It also improved my business's image too. Thank you."

-Kaushik Patel
Marathon Gas Station
Brandon, Florida